Customer Services

SG-06

JP Service
Southgate’s free JP Service is available every Wednesday, 9am – 12noon, in front of Westpac Bank.

Wheelchairs
Southgate has wheelchairs available for your use via the Centre Management Office. These are free to hire and all that is required is a photo identification to be provided whilst using the chairs.
To book a wheelchair, please phone Centre Management on 02 9522 8400.

Community Notice Board
Southgate offers a Community Notice Board for anyone wanting to sell unwanted goods, provide information about local community services or general community information.

To post notices, we ask for a donation of a gold coin (for notices up to A4 size) or $5 (for A4 size notices). All donations are given to charity.

Notices are to be provided to Southgate Centre Management (typed up to A4 in size) and will be displayed for up to 2 weeks, dependent on demand for space. After display, notices are destroyed unless customers require their return. Southgate Management reserves the right to refuse any notices deemed unsuitable for display.

Sylvania Library
A unique feature of Southgate is the inclusion of Sylvania Library, offering a great range of services. Located at the centre’s Front Entrance, via stairs next to Pavement Cafe. Pram and wheelchair access are also available from the lower carpark using the lift. Please refer to our Trading Hours for Sylvania Library opening times.

Parents Room
Southgate’s Parents Room is conveniently located behind the Food Court incorporating 2 private feeding rooms, child changing facilities, microwave and activity panel. Also available are family toilet facilities within the Parents Room for Southgate’s little shoppers!
The Australian Breastfeeding Association has awarded Southgate’s Parents Room with a ‘Five Star Baby Care Room Award’ recognising the centre’s outstanding baby facilities that have proved invaluable to parents and carers in the local community.

Public Telephones
Southgate hosts Tritel public telephones which are conveniently located near the escalators to the rooftop car park, opposite Flight Centre.

Restrooms
Restrooms are available at both ends of the centre, near Australia Post and behind the Food Court for able and disabled customers.

Banks & ATMs
Bank branches for Commonwealth Bank, IMB Banking & Financial Services, St George Bank and Westpac Bank are all conveniently located within the centre. Southgate is also serviced by ANZ, Commonwealth Bank, IMB, Rediteller, St George Bank and Westpac Bank ATMs.

Post Office
Australia Post is conveniently located near the front entrance to Southgate, offering full postal services and private post boxes.

Drycleaners
Sapphire Dry Cleaning offers complete dry cleaning services with specialty dry cleaning for all your precious garments. See store directory for contact details.

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